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SBM Associates Limited

info@sbmandco.com | 020 7582 9473

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Sales and marketing

  1. Resources
  2. Your business
  3. Developing your business

This section contains tips and advice on a range of sales and marketing issues.

A customer satisfaction survey

Knowledge is power when it comes to customer satisfaction.

A networking strategy

Effective networking checklist.

A 16 point marketing plan

Simple tips for effective marketing.

Benchmarking and competitor analysis

Conducting a competitive analysis.

Encourage customer complaints

Turn complaints into outstanding service.

Keep your sales force selling

Do your sales staff spend more time on admin than sales?

Marketing versus selling

Know what your customers want.

When the customer is not right

Sometimes you have to fire a bad customer.

Your customers' experience

Your customers won’t always tell you when they’re unhappy.

30 Jun 2025

High earners facing rise in tax investigations by HMRC

A Freedom of Information (FOI) request has revealed that high earners in the UK are facing a significant rise in tax investigations by HMRC as a result of a record-breaking amount raised by compliance revenue.

27 Jun 2025

Windsor Framework starting to fracture the UK Internal Market, warns FSB

The Windsor Framework is creating severe disruption for small businesses and fracturing the UK Internal Market, warns the Federation of Small Businesses (FSB).

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SBM Associates Limited
24 Wandsworth Road
Vauxhall
London
SW8 2JW
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020 7582 9473

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info@sbmandco.com

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